Cyber attacks are no laughing matter, and they appear to be occurring more frequently and with more impact on enterprises. Consider CryptoLocker, a ransomware virus that effectively shuts down your business by encrypting data and keeping it captive until you pay the promised ransom. Worse, the WannaCry virus encrypts your data and then spreads it over…
[et_pb_section fb_built=”1″ _builder_version=”4.9.10″ _module_preset=”default”][et_pb_row _builder_version=”4.9.10″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.9.10″ _module_preset=”default”][et_pb_text _builder_version=”4.9.10″ _module_preset=”default” link_text_color=”#0E86F7″]What is SPS Cloud Solutions, and how does it work? It’s an event that combines in-person and virtual aspects all in one place. SPS events, like other virtual events, can be hosted on the Zoom Events or Webinar platforms, but they can also involve…
[et_pb_section fb_built=”1″ _builder_version=”4.9.10″ _module_preset=”default”][et_pb_row _builder_version=”4.9.10″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.9.10″ _module_preset=”default”][et_pb_text _builder_version=”4.9.10″ _module_preset=”default”] Creating an in-house multi-channel contact centre is costly. It necessitates capital expenditures in terms of facilities, equipment, technology, and human resources. Outsourcing allows many businesses to better control expenses and improve customer satisfaction. Read on to learn ten reasons why outsourcing call centre operations…
What is Call Center Outsourcing? The business approach of employing a third-party organisation to handle your company’s customer service is known as call centre outsourcing. Some of the most frequent call centre outsourcing services are With the economy improving, many businesses are considering expanding their operations and considering call centre outsourcing. The subject of “What…